Technology & Infrastructure Lead

Perth, Australia (UTC +8)
With over 12+ years of experience as a software developer, infrastructure engineer, and team lead, I specialize in leading development teams and building complex B2B and B2C web applications for industries that generate millions of dollars in revenue, including medical, events, volunteering, accounting, SaaS, and fintech. I excel at turning concepts into market-ready solutions while driving team efficiency and productivity. My technical expertise spans Ruby on Rails, NodeJS, AWS, Docker, MySQL, Postgres, Redis, and more. I'm actively seeking a leadership role in a remote company where I can add value, oversee product development from concept to launch, and foster continuous improvement within the team.

Experience

Senior Software Developer - Remote
November 2024 - Present
Infrastructure & DevOps Consultant - Remote
November 2024 - Present
Technology & Infrastructure Lead - Remote
2019 - November 2024
Senior Software Developer
2017 - 2019
Software Developer
2012 - 2017
Development
Oversaw, developed, and maintained 15+ projects from concept to launch across various industries using Ruby on Rails, Postgres, MySQL, and NodeJS. Collaborated with clients to gather requirements, provide strategic consulting, and translate insights into actionable project plans. Led our team to deliver high-quality results by driving best practices and project success.
Led the development and scaling of a volunteer management system from launch to expansion, driving platform growth and supporting 10+ high-profile events over a span of 10 years, including Disney, PGA, Special Olympics, Democratic and Republican National Conventions, Super Bowl, USA Games, and Formula 1. Delivered seamless functionality and ensured optimal performance for serving 1.7 million participants and volunteers, resulting in increased client retention and long-term platform success.
Directed an 11-year project for an invisible aligner company, helping it grow from a 2-person startup to a 350-employee company with a fully automated factory in Jordan, securing $26M in VC funding. Developed a doctor management portal handling over 10,000 patient cases, integrated with factory automation for aligner production and 3D software for treatment viewing. Consulted with their tech team on architecture and project planning, ensuring scalable solutions during rapid expansion.
Client Services & Consulting
Maintained long-term relationships with key clients for over 10 years by acting as a trusted partner and consultant, consistently increasing client satisfaction through reliable service and delivering tailored, high-quality solutions.
Converted 2 leads into multi-year contracts, increasing revenue by around 30% and strengthening long-term client relationships.
Drove the migration of a legacy product from Java to NodeJS microservices, implementing AWS API Gateway, auto-scaling, and a CI/CD pipeline across AWS, Oracle Cloud, and Google Cloud. This improved performance and scalability for large-scale events in the Middle East.
DevOps & Team Efficiency
Achieved 99.9999% uptime by migrating all company infrastructure to AWS ECS, implementing CI/CD pipelines (AWS CodePipeline) and auto-scaling for both client and internal products, significantly improving reliability, scalability, and cost-effectiveness, leading to better customer satisfaction and reduced operational costs.
Boosted development team efficiency by consolidating environments into a single-command setup with Docker Compose, streamlining workflows across multiple frameworks and languages, and reducing setup time by more than 80%.
Reduced shipped feature error rates by 90% through designing and implementing a company-wide QA process, while empowering my team of developers to take full ownership of their shipped code, significantly enhancing product quality and accountability.
Team Leadership & Mentoring
Trained and mentored 8 software developers across various skill levels, empowering them to take ownership of their growth and thrive in process improvement, client handling, and software engineering, successfully advancing their careers from junior to senior levels. Leading to an increase in team output and creating a culture of continuous improvement.
Enhanced the team's productivity by 8x over the past 5 years by establishing a strong framework of accountability and ownership, combined with ongoing support and guidance, leading to significantly faster project delivery and improved quality across the board.
Freelance
Web Design Project
Redesigned and launched the website for Makeen KSA, enhancing user experience and ensuring brand consistency.
Managed client relations and led a design team, delivering the project in 6 weeks.
Delivered a live site that now plays a key role in the company's digital strategy.

Volunteer & Community

Mentor

As part of a wider initiative to enable women to learn programming, I successfully supported participants by setting up their development environments, guiding them through the course, resolving technical issues, and providing valuable insights from my professional experience, enhancing their learning experience with Ruby on Rails.

Host on The BC Podcast

Participated as part of the host lineup for a podcast project aimed at sharing our knowledge and expertise from over the years.

Tech Expertise

Ruby on Rails, Tailwind, Hotwire, Stimulus, NodeJS, MySQL, Postgres, Redis, AWS (Amazon Web Services), Google Cloud, Oracle Cloud, Docker, Docker Compose, ECS (Elastic Container Service), Bitbucket Pipelines, GitHub Actions, CI/CD (Continuous Integration/Continuous Delivery), QA (Quality Assurance).

Education

BSc. Computer Science
Graduated 2015